Ownership and control5
Ownership and control
Clear roles, clear rules, clear responsibility
When the owner, manager, adviser and implementer act without clearly distinguished roles, decision-making authority, execution and responsibility begin to blur.
Resilience does not depend solely on people's qualities. It depends on whether everyone knows what they decide, what they recommend, what they carry out and what result they are accountable for.
One person can combine several roles. Moving from one to another is safe, however, only when it is explicit, transparent and consistent with their actual authority and responsibility.
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